A centralised source of data & marketing
A CRM, or Customer Relationship Management system, is a tool that is used to store all the information about a company's relationships and interactions with its customers and potential customers. Typically the information will include personal information (such as the customer’s name, DOB and address) and interaction information (such as a list of when the company contacted them and the status of any outstanding issues).
Customer interactions made simple
We work with clients to help them implement and then optimise their CRM tools. By centralising and streamlining their customer interactions we have helped clients improve acquisition and retention rates across a number of industries.