CRM Implementation

CRM Implementation

Explaining Customer Relationship Management (CRM) Systems

What is a CRM?

A CRM, or Customer Relationship Management system, is a tool that is used to store all the information about a company's relationships and interactions with its customers and potential customers. Typically the information will include personal information (such as the customer’s name, DOB and address) and interaction information (such as a list of when the company contacted them and the status of any outstanding issues).

HammaJack Articles On CRM Implementation

Chatbot and Messaging Flows

Chatbot and Messaging Flows

DAM Implementation

DAM Implementation